Product Design Leader
A strategic leader with 12+ years of experience in guiding product design from concept to launch, improving user experience, and achieving business goals. Skilled in collaborating with cross-functional teams and developing AI-powered solutions.
Reducing hours of work into seconds
Surfacing relevant data based on the things you own
Creating a 3-prong approach to better digital check-in for the guests & operations
Guiding customer care leaders to identify & prioritize guest & agent problems
Meeting guests where they are in their travel journey
Investing in wireless seatback entertainment
Flashpoint
Hyatt Hotels Corp
Gogo, Inflight Wi-Fi
Grainger